Refund & Cancellation Policy

Last Updated: [DATE]

This policy governs refunds and cancellations for paid subscriptions to VendorBrief, operated by Elevora Holding LLC. You acknowledge this policy at checkout.

1. First subscription payment. Your first subscription payment is eligible for a refund if you request it in writing to [CONTACT_EMAIL] within fourteen (14) calendar days of the initial charge. After 14 days, the initial payment is non-refundable.

2. Renewal payments. All renewal charges (monthly or annual) are non-refundable.

3. Cancellation. You may cancel at any time through the billing portal. Cancellation stops all future renewals. Your access continues until the end of the current paid period. We do not provide partial-period or prorated refunds.

4. Method. Approved refunds are returned to the original payment method through Stripe.

5. Abuse. We may decline a refund where there is evidence of abuse, including extensive paid usage within the refund window or fraudulent activity.

6. Statutory rights. Nothing in this policy limits any non-waivable rights you may have under applicable consumer-protection law.

Contact: [CONTACT_EMAIL]