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VendorBrief

VendorBrief Terms of Service

Last Updated: [DATE]

These Terms of Service ("Terms") are a binding agreement between you and the entity you represent ("you," "your," or "Customer") and Elevora Holding LLC ("Elevora," "we," "us," or "our"), the operator of VendorBrief, accessible at getvendorbrief.com (the "Service").

By creating an account, uploading a document, completing a purchase, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service and What It Is Not

VendorBrief analyzes buyer-facing documents — including requests for proposal (RFPs), requests for quotation (RFQs), buyer briefs, vendor qualification packages, supplier onboarding packets, and compliance requirements — and generates a "Vendor Brief": a structured readiness review identifying potential missing requirements, compliance gaps, unclear instructions, documentation issues, submission risks, and clarification questions.

The Service is a preparation-support tool only. You expressly acknowledge and agree that:

  • VendorBrief does not provide legal advice, regulatory advice, or professional compliance certification.
  • VendorBrief does not guarantee that any submission will be accepted, approved, qualified, or deemed compliant by any buyer, agency, or third party.
  • VendorBrief findings are generated using automated and AI-assisted analysis, may be incomplete or inaccurate, and must be independently reviewed and verified by you before you rely on them or submit any document to any third party.
  • VendorBrief does not say a submission is "approved," "certified," "guaranteed," or "compliant." It identifies items that are "required," "likely required," or that "need review." Final responsibility for any submission rests entirely with you.

You are solely responsible for all decisions you make and all documents you submit to any third party.

2. Eligibility and Authority

You may use the Service only for legitimate business purposes. By using the Service you represent that you are at least 18 years old, and that you have the authority to enter into these Terms on behalf of yourself and any organization you represent.

3. Accounts and Acceptable Use

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current.

You agree not to: (a) upload any content you do not have the lawful right to upload; (b) use the Service for any unlawful purpose; (c) upload malware or attempt to compromise the Service; (d) reverse engineer, scrape, or resell the Service; (e) use the Service to develop a competing product; or (f) exceed or circumvent usage limits. Additional restrictions appear in our Acceptable Use Policy, which is incorporated by reference.

4. Your Documents and Content

You retain all ownership of the documents you upload and the briefs generated for you. You grant Elevora a limited, non-exclusive, revocable license to process, store, and analyze your uploaded documents solely to provide the Service to you and to maintain and improve the operation of the Service consistent with our Privacy Policy.

You represent and warrant that you have all rights and permissions necessary to upload each document, and that your upload and our processing of it does not violate any law, contract, confidentiality obligation, or third-party right.

5. Export Control and Controlled Data

You are solely responsible for ensuring that any document you upload does not contain, and is not subject to, controls under the International Traffic in Arms Regulations (ITAR), the Export Administration Regulations (EAR), or any other export-control or government-classification regime, unless you have independently confirmed in writing with Elevora that the Service is authorized to process such data.

Elevora makes no representation that the Service is authorized to receive, store, or process ITAR-controlled, EAR-controlled, classified, or otherwise export-restricted technical data. You agree to indemnify Elevora for any claim arising from your upload of such data in violation of this Section. Where the Service presents an acknowledgment at upload, your acceptance of that acknowledgment confirms your compliance with this Section.

6. Subscriptions, Billing, and Renewal

Paid plans are billed in advance on a recurring basis (monthly or annual, as selected) through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method until you cancel. Plans renew automatically at the end of each billing period unless canceled before renewal. Pricing is as displayed at the time of purchase. We do not store your full payment card details; these are handled by Stripe.

7. Refunds and Cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy, incorporated by reference. In summary: your first subscription payment may be refunded if requested in writing within 14 calendar days of the initial charge; after 14 days the initial payment is non-refundable; renewal payments are non-refundable; you may cancel at any time to stop future renewals, and access continues until the end of your current paid period. You acknowledge this policy at checkout.

8. Intellectual Property

The Service, including its software, design, content, and trademarks, is owned by Elevora and protected by law. Except for the limited right to use the Service under these Terms, no rights are granted to you. Feedback you provide may be used by us without obligation to you.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY ANALYSIS WILL BE COMPLETE OR ACCURATE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELEVORA AND ITS OWNERS, OFFICERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR OPPORTUNITY — INCLUDING ANY LOSS ARISING FROM A REJECTED, DISQUALIFIED, OR UNSUCCESSFUL SUBMISSION — EVEN IF ADVISED OF THE POSSIBILITY.

ELEVORA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO ELEVORA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the maximum extent permitted.

11. Indemnification

You agree to indemnify, defend, and hold harmless Elevora and its owners, officers, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising from: (a) your use of the Service; (b) your documents or content; (c) your violation of these Terms or any law; or (d) your upload of export-controlled or unauthorized data.

12. Suspension and Termination

We may suspend or terminate your access for violation of these Terms, suspected unlawful use, or risk to the Service or others. You may stop using the Service at any time. Upon termination, your right to use the Service ends; provisions that by their nature survive (including Sections 4–11, 13, 14) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [GOVERNING_LAW_STATE], without regard to conflict-of-law rules. Any dispute will be resolved by binding individual arbitration administered by a recognized arbitration body in [GOVERNING_LAW_STATE], and you and Elevora waive any right to a jury trial or to participate in a class action. Either party may seek injunctive relief in court for intellectual-property or unauthorized-access matters. If the arbitration provision is unenforceable, disputes will be heard in the state or federal courts located in [GOVERNING_LAW_STATE].

14. Changes; Miscellaneous

We may update these Terms; material changes will be communicated through the Service or by email, and continued use after the effective date constitutes acceptance. These Terms, with the documents incorporated by reference, are the entire agreement. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.

15. Contact

Elevora Holding LLC [REGISTERED_ADDRESS] Legal/Privacy contact: [CONTACT_EMAIL]